Dear Janine. Your company has done excellent work.We are all delighted with the scaffolding and the roofing. Staff have had to put up with indifferent weather and a difficult site with a great deal of insight.The Grey Friars colour which you suggested has turned a rather nondescript building squished between two large colonial buildings, into one of some elegance and interest.Its original architect would be pleased. Jack Chisnall has been exemplary in his ability to communicate promptly and simply. I never felt anxious or worried except about the weather. Please extend my sincere thanks to those involved. And to you personally who dealt with my questions and the contract so carefully and patiently also my sincere thanks
This is the only roof company to choose. I have nothing but praise for the honest and forthright advice given at the time of quoting. Simon is knowledgeable and was honest enough to talk me out of more expensive options that I was considering and that he knew were unnecessary. He also offered alternative options with the scaffolding that would save me money. In these times where you hear of so many bad operators, please feel confident that this is a decent outfit to deal with. There were other gestures made that as an older person I appreciated very much and it speaks volumes about this company and their ethics. May you prosper tenfold.
You guys did a great job -couldn’t fault the level of service.
Roof Wellington was amazing to deal with . They were very efficient, always returned calls, answered all my questions if I wasn’t sure about something, which was very reassuring. Great communication. The guys who put the roof on were very pleasant to deal with.
Thanks for keeping us updated throughout. Looks like your team did a great job, and the new roof is also getting compliments from the neighbours. Was impressed by how quickly they worked and they also got on well with our somewhat annoying labrador.
The roof looks awesome - thanks so much for all your email updates to let us know progress and what's happening, and when, throughout the whole process. Very impressed with your customer service and the work - I always felt reassured. Really happy with the new roof and very relieved to get it finally done
You guys have made this whole process so stress-free, I can't believe it, and I think I've said it before - maybe even more than once - but your customer service is absolutely second-to-none. And just as a little added bonus for us - we were told by the painters that when the scaffolding came off-hire it would be a bit of a lottery as to when it would be dismantled and to find out that it was already booked in was brilliant...!!
Was impressed by the professional and polite approach of your team who executed the work skilfully. Am very pleased with the result and would highly recommend Roof Wellington to others.
"Thanks again to you for your regular communication - and for following up with a text when you realised that I must not have received the emails, for the efficient and hardworking team that you sent, to Janine for following up, for all being so pleasant and helpful to deal with and for getting the job done in the time frame you specified - I suppose the one shame is that you only do roofing, we'd be happy to meet builders like your team! I have already passed your name on to a local lady who was interested to know who we had used."
Once again the team at Roof Wellington have completed an excellent job. Time and again they have continued to impress, say what they are going to do and then get on with it. I am so impressed with the service and for me they go the extra mile. 5 stars for this terrific team.